AI, data and transformation leadership

Transformation grounded in real organisations.

Eighteen years across insurance, education, higher education, service delivery, systems and data governance underpin the current AI and experiential work.

Profile

Who is James Jackson?

James Jackson is Data Culture and AI Lead at Hiscox and a UK transformation, data and design practitioner. His career includes senior roles at the University of East London, Royal Holloway and Shaw Education Trust, national qualification work for Pearson and international consulting experience.

Selected roles

Hiscox

Data Culture and AI Lead

Promoting AI and data literacy globally through leader development, hands-on challenges, reusable working patterns and an international AI World Tour.

University of East London

Associate Director, Data Governance Consultant

Regulatory returns, data quality, governance and institutional improvement.

Royal Holloway, University of London

Assistant Director, Service Delivery

End-to-end service strategy, operational performance and organisational delivery.

Shaw Education Trust

Director of Digital Transformation

Trust-wide digital strategy across 26 sites, inclusive learning, 1:1 devices and reported multi-million-pound efficiencies.

Pearson Education

Qualification author and subject-matter expert

National digital qualifications, complete teaching materials and educator development across the UK.

Wider leadership and delivery

Data leadership

National Higher Education Data Board membership, including a completed maximum term as vice-chair, alongside regulatory, data-quality and analytics work.

Complex technology programmes

Modernising data frameworks, ERP and data-warehouse implementation, and multi-million-pound technology programmes across universities and public bodies.

International consulting

A decade of international consulting experience for two FTSE 100 listed companies and experience contributing to government committees.

Practical AI adoption

Hands-on leader workshops, games and challenges, including work involving Hiscox and Google, designed to turn AI literacy into repeatable behaviour.

Selected evidence and recognition

26sites in a trust-wide digital strategy

£4m+reported education-sector savings

2018–24Digital Information Technology subject leadership

370%reported improvement in the published 1:1 iPad study

Recognition includes the Apple/Jamf Jammie Award 2022, MAT Excellence Awards Digital Innovation winner 2023 and a Spark Award for education technical innovation.