Transformation
Years of organisational leadership provide the context: services, governance, budgets, adoption, competing priorities and implementation.
James Jackson / Data Culture and AI Lead at Hiscox
The unusual combination is the point.
Transformation provides organisational depth. Data provides evidence. Design makes change understandable. AI gives those disciplines a new place to converge.
Who I am
I am Data Culture and AI Lead at Hiscox and have spent 18 years inside complicated organisations: leading transformation, running services, governing data, designing education and building digital systems.
I work with data because change without evidence is guesswork. I work with design because change people cannot understand does not happen. I build games and prototypes because sometimes the fastest way to understand a system is to enter it and make a decision.
AI now brings those strands together at a different scale. My current work helps organisations move beyond adding tools to old processes and start redesigning the work itself.
- Current role
- Data Culture and AI Lead at Hiscox, promoting AI and data literacy globally
- Based in
- London area, United Kingdom
- Current focus
- AI-enabled organisational design, data culture, experiential learning, games, simulations and prototypes
- Experience
- Digital transformation, data governance, service delivery, education and systems development
- Visual practice
- Brand identities, events, websites, campaigns and digital artwork
How the work connects
Data
Data governance, regulatory work, analytics, ERP and data-warehouse programmes add discipline to the models and claims beneath a project.
Education
Qualification design, AI literacy and international leader development shape how complex ideas become usable capability.
Design and code
Visual practice and working prototypes make a proposition tangible enough for people to test and challenge.
Explore the practice
Current AI and organisational practiceWork redesign, capability, simulations and prototypes.Career and leadership experienceHiscox, universities, education, data and transformation.Selected workScenarioSphere simulations, education transformation and national qualification design.Visual design portfolioBrands, festivals, websites, campaigns and artwork.